OPERATIONS CENTER
Monday, May 18, 2026 · 10 brands · 6 channels · 18 languages
LIVE
①
📥Total Tickets
1,608
across 6 channels today
④
🤖AI Resolved
70%
1,124 auto-closed
⑤
🧑💼Escalated
15%
247 to human agents
①→⑥
⚡Avg Funnel Time
340ms
capture → assignment
⑤
🎯Avg Best Fit
92%
agent matching score
TODAY'S FUNNEL FLOW
1608 tickets ingested1,608
1,592
1,560
1,512
1,124
247
237
Captured
Ingested
Triaged
AI Resolved
Escalated
Human Done
CHANNEL ACTIVITY
💬Web Chat
87↑12%
✉️Email
213↓3%
📱Mobile App
68↑31%
🔗Social Media
134↑22%
📞Phone / IVR
45↑7%
🛒Marketplace
29↑18%
Resolution split
AI 70%Human 30%
LIVE FEED
real-time
M
Marie DuboisCombell💬😤
I was charged twice for my hosting plan this month. Can you help?
Escalated2m ago
L
Lars AndersenDanDomain📱😠
My WordPress site is down after the latest update. Error 500.
In Progress4m ago
G
Giulia RomanoRegister.it✉️😐
I want to migrate my 3 domains from another registrar to Register.it.
AI Triage8m ago
S
Sophie van der BergTransIP🔗😊
What is the price difference between VPS Basic and VPS Plus?
AI Resolved11m ago
J
James TurnerNamesco📞😤
DNS propagation hasn't completed after 24h. Need urgent help.
Escalated13m ago
E
Erik LindqvistLoopia💬😐
How do I add a subdomain to my hosting package?
AI Resolved17m ago
N
Nikos PapadopoulosPapaki✉️😐
I need to transfer my .gr domain before it expires next week.
AI Triage22m ago
M
Mehtap YilmazNatro📱😐
Can I get an invoice for my last payment? I need it for VAT.
AI Resolved28m ago
I
Ivan PetrovSuperhosting🛒😤
SSL certificate renewal failed. My e-commerce site is showing insecure.
Escalated35m ago
C
Carlos FernándezNominalia🔗😊
¿Ofrecen descuentos para registrar más de 10 dominios a la vez?
AI Resolved41m ago
BRANDS
TransIPNL
87%
Register.itIT
87%
DanDomainDK
90%
NatroTR
89%
NominaliaES
89%
LoopiaSE
88%
SuperhostingBG
88%
PapakiGR
88%
CombellBE
90%
NamescoUK
89%